SAMSON SECURITY SELECTS SMARTTASK -

Samson Safety has followed SmartTask to make stronger the fast enlargement of the trade, which has observed the corporate treble in dimension in not up to a 12 months. The staff control device is to start with getting used for digital evidence of attendance throughout greater than 400 safety officials and engineers that ship quite a lot of products and services together with manned guarding, cell patrol, alarm reaction and FM products and services.

“We wanted an complicated guarding control, tracking and reporting resolution that would adapt and enlarge to our converting necessities as we develop,” explains John Richards, Operations Director at Samson Safety Ltd. “Our cell and manned products and services now span the North West, the Midlands and North Wales, so SmartTask will give us the visibility and regulate had to coordinate and offer protection to our staff, whilst keeping up our superb provider requirements.”

SmartTask will exchange a prior time and attendance resolution, which now not met the desires of the trade. Having undertaken a evaluation of {the marketplace}, Samson Safety decided on SmartTask on account of the simplicity and versatility of the device. The app-based nature of the device signifies that staff can use the device by way of a private or paintings smartphone, whilst offering the chance to make use of further capability equivalent to patrol tracking and digital paperwork.

Safety guards are the use of both a SmartTask-enabled smartphone or an onsite landline to correctly report the beginning and finish occasions, in addition to any required take a look at calls. The app captures a timestamp and GPS location for correct buyer reporting and SLA tracking for alarm responses. Samson Safety additionally makes use of the regulate room dashboard at its Nationwide Command Centre to realize entire visibility of any exceptions, whilst cell and place of business managers have managed get entry to for his or her particular person spaces of duty.

“We’re already exploring alternative ways of the use of SmartTask, which can allow us to consolidate a lot of our worker scheduling and staff control necessities right into a unmarried device. We’ve arrange bespoke sensible paperwork, so will in a while be rolling out digital incident reporting to our staff, changing our current paper-based procedure. The scalable and versatile nature of SmartTask method we will take a phased method, heading off operational disruption and now not overburdening our inside assets,” concludes John Richards.

Paul Ridden, CEO of SmartTask commented: “We’ve evolved our device to satisfy the suitable wishes of safety and FM corporations now and one day. Possessing prime ranges of configurability and scalability, subsidized by means of first-rate provider and make stronger, SmartTask can make stronger the long-term good fortune of our consumers in-line with their trade and operational priorities.”